jilix.com Privacy Policy

1. Overview

jilix.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access jilixcom.org. We understand that when you register for a jilix.com account, make deposits, play games, or contact our support team, you are entrusting us with sensitive personal information. We take that responsibility seriously.

This Privacy Policy describes what personal data jilix.com collects, why we collect it, how we use and store it, who we may share it with, and what rights you have as a data subject under Philippine law. By using jilix.com — whether through the website, mobile browser, or any associated service — you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data We Collect

jilix.com collects the following categories of personal data from users:

We do not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and the provision of our services. We do not collect biometric data, health information, or political affiliations.

3. How We Collect Data

jilix.com collects personal data through the following means:

• Direct submission: When you register a jilix.com account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
• Automated collection: When you browse jilixcom.org, our servers automatically log technical data including your IP address, device identifiers, browser type, and session activity.
• Cookies and tracking technologies: jilix.com uses cookies, web beacons, and similar technologies to enhance your experience and collect usage analytics. See Section 9 for full details.
• Third-party sources: We may receive data from payment processors (such as GCash or Maya) to verify transactions, and from identity verification service providers to assist with KYC compliance.
• Regulatory sources: In certain circumstances, we may receive information from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory bodies as required by law.

4. Purpose of Processing

jilix.com processes your personal data for the following purposes:

• Account management: To create, maintain, and secure your jilix.com account, including authentication and password recovery.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core jilix.com casino experience.
• Identity verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Financial processing: To process deposits, withdrawals, and maintain accurate financial records as required by Philippine law.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the jilix.com platform.
• Regulatory compliance: To meet our obligations under the Data Privacy Act of 2012, PAGCOR licensing requirements, and the Anti-Money Laundering Act (RA 9160, as amended).
• Customer support: To respond to your enquiries, resolve disputes, and improve our support services.
• Responsible gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.
• Marketing and promotions: To send you relevant offers, bonuses, and promotional communications — but only where you have provided consent. You may opt out at any time via your account settings.
• Platform improvement: To analyse usage patterns, conduct internal research, and improve the jilix.com platform experience for all Filipino players.

jilix.com will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jilix.com processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and jilix.com — specifically, to provide the casino services you have registered for.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including KYC obligations, anti-money laundering reporting, and PAGCOR regulatory requirements.
• Legitimate interests: Processing is necessary for jilix.com's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

jilix.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

• Payment processors: We share necessary financial data with GCash, Maya, and Philippine banking partners solely to process your transactions.
• Identity verification providers: We engage accredited KYC service providers to assist with document verification and age confirmation.
• Regulatory authorities: We are legally required to disclose certain data to PAGCOR, the AMLC, the National Privacy Commission (NPC), and other competent Philippine authorities upon lawful request.
• IT and infrastructure providers: We work with trusted technology partners who host and maintain the jilix.com platform. These providers are bound by strict data processing agreements and may not use your data for their own purposes.
• Professional advisers: We may share data with lawyers, auditors, and compliance consultants where necessary, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom jilix.com shares personal data are required to handle it in accordance with the Data Privacy Act of 2012 and our data processing standards.

7. Data Retention

jilix.com retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

When your data is no longer required, jilix.com will securely delete or anonymise it in accordance with our data disposal procedures.

8. Security Measures

jilix.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption: All data transmitted between your device and jilixcom.org is encrypted using industry-standard SSL/TLS protocols.
• Encrypted data storage: Sensitive data — including passwords and financial information — is stored using strong encryption algorithms. Passwords are hashed and salted and are never stored in plain text.
• Access controls: Access to personal data is restricted to authorised jilix.com personnel on a strict need-to-know basis. All staff with data access undergo regular privacy and security training.
• Two-factor authentication (2FA): jilix.com supports 2FA for user accounts to provide an additional layer of login security.
• Regular security audits: We conduct periodic vulnerability assessments and penetration testing to identify and address potential security weaknesses.
• Incident response: jilix.com maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act.

While jilix.com takes all reasonable precautions, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorised access to your jilix.com account.

9. Cookies & Tracking Technologies

jilix.com uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how users interact with jilixcom.org. The types of cookies we use are:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in to your jilix.com account. They cannot be disabled without affecting core functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics cookies: Help us understand how players use jilix.com — which games are most popular, how long sessions last, and where users encounter issues. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jilix.com. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of the platform.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilix.com:

• Right to be informed: You have the right to know what personal data jilix.com collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data jilix.com holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request correction. You can update most account information directly through your jilix.com account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
• Right to data portability: You may request that jilix.com provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe jilix.com has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within 30 calendar days in accordance with the Data Privacy Act.

11. Minors

jilix.com is strictly intended for users who are 21 years of age or older, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and — where applicable — report the matter to relevant authorities. If you believe a minor has registered on jilix.com, please contact us immediately at the details provided in Section 13.

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care. jilix.com supports the responsible use of the internet and takes underage access to gambling platforms extremely seriously.

12. Changes to This Policy

jilix.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page.

Where required by the Data Privacy Act or where changes significantly affect your rights, we will notify registered users via email or through an in-platform notification prior to the changes taking effect. Your continued use of jilix.com following the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jilix.com protects your personal data.

13. Contact & Data Protection Officer

jilix.com has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Data Protection Officer: jilix.com DPO
• Email: [email protected]
• General Support: [email protected]
• Response Time: We aim to acknowledge all privacy requests within 5 business days and resolve them within 30 calendar days.

For complaints that remain unresolved after contacting our DPO, you may escalate to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act.

For responsible gaming concerns, please visit our Responsible Gaming page. For general platform terms, see our Terms & Conditions.